Changing property managers in Queensland.

A Queensland landlord who wants to move a property to another agency can. The appointment is ended in writing, either side can end it, and the minimum notice is 30 days.

This is the process as the Queensland Government sets it out, written for an owner weighing it up rather than for an agency selling against one.

What appoints an agent in the first place?

A residential agent is appointed on a Form 6, the residential agent appointment or reappointment. It is the document that gives an agency authority to act on a property, and it is normally made on a continuing basis with no end date written into it.

How is the appointment ended?

Either the owner or the agent can end the agreement by giving written notice to the other party. The minimum is 30 days, or less than 30 days where both parties agree to it.

Two things follow that owners are often unsure about. The owner does not need the agency’s permission, and the owner does not need a reason. The notice period is the floor on timing, not a negotiation.

Does the tenant have to move, or sign anything?

No. The tenancy agreement is between the owner and the tenant, and the agent acts for the owner. Changing who manages a property does not end the tenancy, change its terms, or change the rent. The tenant receives the change notice and the new payment and contact details, and carries on.

How does the record change over?

The change itself is notified on a Form 5, the change of property manager or owner. The outgoing and incoming managers both complete and sign it, and a copy goes to the Residential Tenancies Authority and to the tenant.

What happens to the bond?

The bond stays where it already is, held by the Residential Tenancies Authority. It is not refunded, re-lodged or paid across to the new agency. The Form 5 updates who manages the tenancy against it.

What actually has to change hands?

The tenancy agreement and the entry condition report. The bond details. Keys and any access devices. The maintenance history, including quotes and invoices. The records that show compliance obligations have been met, such as smoke alarm servicing.

This is where a handover is usually lost. What transfers is whatever the outgoing agency wrote down, and an owner who has been with an agency for years often discovers how little of the property’s history was ever recorded rather than remembered.

What it costs to leave

Read the appointment before giving notice. Fees on termination are a matter of what the Form 6 says, they vary between agencies, and they are the one part of this that cannot be answered in general.

Where Havella fits

Havella is opening in South East Queensland. Owners can register on the homepage to be told when, and read how it works in the meantime.

General information about the Queensland process, current at 1 September 2026. It is not legal advice, and it does not cover Queensland retirement villages, rooming accommodation or commercial property. The Residential Tenancies Authority and the Queensland Government publish the source material.